Privacy policy.

We’re so glad you’re here. Your privacy matters to us, and we’re committed to keeping your personal information safe and secure. This policy explains what information we collect, why we collect it, and how you can manage your preferences—because your trust means everything.


What We Collect & How We Use It
Every stylist is different, but when you book an appointment or sign up for updates, we may collect:

  • Your Contact Info: Name, phone number, and email so we can reach you about your appointments.

  • Your Appointment Details: So we can make sure your experience is seamless.

  • Payment Info: To process transactions securely (but don’t worry, we don’t store payment details).

  • Website & Tech Info: Like how you use our site, so we can keep improving your experience.

We use this info to:
✔ Schedule and confirm appointments
✔ Send reminders, updates, and special offers (with your permission)
✔ Make your visits with us as smooth and enjoyable as possible


Text Messages & How to Opt Out
If you share your phone number with us, you are agreeing to receive text messages from Willow + Sage about appointments, reminders, or occasional promotions. Message frequency may vary, but we promise not to spam you! Message and data rates may apply.

Want to opt out? Just reply STOP to any message, and we’ll take you off the list. Need help? You can reach out to us anytime at hello@willowandsagerva.com.

Sharing Your Info
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.


Your Privacy, Your Choice
You have the right to:
✨ Access the info we have on file
✨ Update or correct your details
✨ Ask us to delete your info (except what we legally need to keep)
✨ Opt out of marketing messages whenever you like

To update your preferences, just shoot us a message at hello@willowandsagerva.com.


Keeping Your Info Safe
We take security seriously and use industry-standard measures to protect your personal data. If anything ever changes, we’ll let you know.


Updates to This Policy
We may make occasional updates to keep things clear and up to date. If anything big changes, we’ll let you know right away.


Questions? Let’s Chat!
We’re happy to answer any questions or help with privacy requests.

📧 hello@willowandsagerva.com
📍 5227 West Broad Street, Richmond, VA 23230